At DARCZILA, we are committed to delivering your orders promptly and efficiently. Our shipping policy outlines the terms and conditions for the delivery of our products to ensure a smooth and reliable experience for our customers.

Processing Time

All orders are processed within 1-2 business days. Orders are not shipped or delivered on weekends or holidays. If we experience a high volume of orders, shipments may be delayed by a few days. In such cases, we will notify you via email.

Shipping Rates and Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout. We offer the following shipping options:

• Standard Shipping: 5-7 business days
• Expedited Shipping: 2-3 business days
• Overnight Shipping: 1-2 business days

Delivery delays can occasionally occur due to unforeseen circumstances, such as weather conditions or carrier delays.

International Shipping

We offer international shipping to select countries. Shipping rates and delivery times for international orders will be calculated and displayed at checkout. Please note that international shipments may be subject to customs duties and taxes, which are the responsibility of the recipient.

Order Tracking

Once your order has been shipped, you will receive a shipment confirmation email with a tracking number. You can track your order using the provided tracking number on the carrier's website.

Shipping Restrictions

We currently do not ship to P.O. boxes or APO/FPO addresses. If you have any special shipping requests or requirements, please contact our customer service team for assistance.

Damaged or Lost Packages

If your package is damaged during shipping, please contact us immediately at darczila1@gmail.com with photos of the damaged package and items. We will work with the carrier to resolve the issue and arrange for a replacement or refund.

If your package is lost in transit, please contact us at darczila1@gmail.com with your order details. We will investigate the issue with the carrier and take appropriate action to ensure you receive your order.

Returns and Exchanges

For information on returns and exchanges, please refer to our Return Policy Page.

Contact Us

If you have any questions or concerns regarding our shipping policy, please contact our customer service team at:

DARCZILA
Customer Service Email: darczila1@gmail.com
Customer Service Phone Number: +92 339 399 9955

Thank you for choosing DARCZILA. We are dedicated to providing you with a seamless shopping experience and timely delivery of your orders.