You can return items within 30 days of purchase, provided they are unused and in their original packaging. For more details, visit our Return Policy Page.
Frequently Asked Questions
Orders are processed within 1-2 business days. Shipping times vary based on the shipping method chosen at checkout.
Yes, once your order is shipped, you will receive a confirmation email with a tracking number. You can use this number to track your order on the carrier's website.
Yes, we offer international shipping to select countries. Shipping rates and delivery times for international orders will be calculated at checkout.
We accept various payment methods including credit/debit cards, PayPal, and other secure payment options available at checkout.
To change or cancel your order, please contact our customer service team as soon as possible. Once an order is processed or shipped, changes or cancellations may not be possible.
If you receive a damaged or defective item, please contact us immediately with details and photos of the issue. We will arrange for a replacement or refund.
Yes, you can exchange items for a different size or color. Please follow our return process and specify your exchange request when contacting customer service.
Certain items like gift cards, discounted or sale items, and personal care items are not eligible for return. For a complete list, please refer to our Return Policy Page.
You can contact our customer service team via email at darczila1@gmail.com or by phone at +92 339 399 9955. We are here to assist you with any questions or concerns.